True Black Candle

Return authorizations must be requested within 5 days of receipt and must be received back to us within 10 days of the return authorization approval date. Photos may be requested for damaged items. All returns must include a return authorization number. Items returned without a return authorization number will not be accepted. All merchandise returned must be unused and in original packaging.

* We highly recommend you insure your parcel and adequately protect the product during shipment. In the case of a lost package, Night Space requires tracking information with proof of delivery and is not responsible for reimbursement or compensation of a product lost or damaged during shipment.

Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed.

We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.