VEGAN FERMENTED KIMCHI SAUCE, 8OZ.

SHIPPING POLICY:

Our kimchi sauces are fermented and refrigerated; therefore, we ship out our fermented sauces & kimchi with cold packs to maintain the cold temperature during transit. By the time our shipment arrives, the sauces/kimchi may no longer be cold but are still safe to eat. The cold temperature maintains a slow ferment, so once your order arrives, please refrigerate immediately as we are not responsible for any damages that occur due to unattended shipments.

Due to the sensitive nature of fermented products, we do not ship to PO Box addresses; please always provide a street address for your orders.

At this time, we do not ship outside the 48 contiguous United States.

RETURNS & EXCHANGES:

All sales are final, forward ROOTS does not offer exchanges, returns, or refunds of any kind on any items offered for sale due to the perishable nature of our products. In the event you are dissatisfied with your purchase, please contact us, we want to hear about it.

CANCELLATION POLICY OR CHANGE OF ORDER:

Any change in the order must be communicated to us immediately on the same business day. We will do our best but we cannot guarantee the change or cancellation once the product has been shipped.