How to measure your head: 1) USE a soft tape measure or string 2) PLACE it around your head, positioned mid-forehead, just above the ears; do not pull the tape too tight 3) MEASURE in inches. We recommend measuring three times for accuracy 4) FIND your size / NOTE: Any changes to hat style being sold (such as trim, color, or special size) are considered custom and may-incur extra charge. Please contact Frances Grey with any questions or a custom request.

All Frances Grey hats are made to order, therefore we do not accept returns or exchanges. However, we want you to be happy with your purchase. If there is a problem with the sizing or fit of your hat, please use the contact button on our profile and we will take it from there.