Create & curate your personal kimchi or simply use our sauces as an ingredient to flavor your everyday foods.
We want you to utilize & enjoy all of your farmer's market haul - kimchi (quick/fresh or fermented) can be made with just about any produce and all of its parts - value the food grown for us by using up every bit.
Whether you choose to preserve or make a quick dish, our pantry staples will quickly become your favorite tool in the kitchen. Season, elevate & transform!
Our kimchi sauces are fermented and refrigerated; therefore, we ship out our fermented sauces & kimchi with cold packs to maintain the cold temperature during transit. By the time our shipment arrives, the sauces/kimchi may no longer be cold but are still safe to eat. The cold temperature maintains a slow ferment, so once your order arrives, please refrigerate immediately as we are not responsible for any damages that occur due to unattended shipments.
Due to the sensitive nature of fermented products, we do not ship to PO Box addresses; please always provide a street address for your orders.
At this time, we do not ship outside the 48 contiguous United States.
RETURNS & EXCHANGES:
All sales are final, forward ROOTS does not offer exchanges, returns or refunds of any kind on any items offered for sale due to the perishable nature of our products. In the event you are dissatisfied with your purchase, please contact us, we want to hear about it.
CANCELLATION POLICY OR CHANGE OF ORDER:
Any change in order must be communicated to us immediately the same business day. We will do our best but we cannot guarantee the change or cancellation once the product has been shipped.